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The social space is one that is now an everyday part of our lives, and I’m reminded regularly of just how strong our desire for being connected is. The video below is from the 2012 Dreamforce Conference, yes I know that’s for SaleFore, and it shows how one of the largest organizations in [...]
David Pennington talks about the MSCRM Social Media Roadmap
By Eric W. Cahoon On 30 July 2012 · Leave a Comment · In CRM, CRM 2011, CRM2011, Microsoft Dynamics CRM, MSCRM
CRMSoftware.TV did a great interview with David Pennington, Director of Product Marketing for Microsoft Dynamics CRM, where he discusses where Microsoft is headed in terms of social. I really liked what I heard and I thought you might enjoy it to. Again, thank you CRMSoftware.TV for posting and sharing the video.
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Recently, I was asked to look into which users where using our production MSCRM 2011 environment. Prior to MSCRM 2011, you could get a rough idea of which users where accessing CRM by looking through IIS logs. However, this was tedious and it was not very accurate, since the Outlook Client traffic is included in [...]
When was the last time a report ran in MSRM?
By Eric W. Cahoon On 2 October 2011 · 1 Comment · In CRM, Last Execution, Last Ran, MSCRM, Reports, SSRS
I was recently asked if it was possible to determine the last time a MSCRM report was run. To get this information you will need read access to the report server db and read access to the Reports table of your CRM instance. You can then run the this query
–NOTE!!! This query is designed [...]
What are the valid RootComponent types in the solution.xml file?
By Eric W. Cahoon On 1 October 2011 · Leave a Comment · In 2011, CRM, MSCM, MSCRM, RootComponent, solution.xml
Recently, I needed to add a new RootComponent node to the soltuion.xml file for a Plugin Assembly, but I did not know the correct value for the type attribute. Unfortunately, a look at MSDN and Technet for the SDK didn’t turn up any anything for the schema of the solution.xml file and a Google search [...]
CRM 2011 – Caller is not an owner for SubscriptionID Error
By Eric W. Cahoon On 15 July 2011 · 1 Comment · In CRM, CRM 2011, CRM2011, Erro, MSCRM, Outlook, Outlook Client
Over the past few weeks my team has been working on reviewing and revising our CRM environment in preparation to migrate to CRM 2011. As part of the preparation we have been testing the offline client and in doing so one of my devs ran into the error message of “Caller 2222222-2222-2222-2222-22222222 is not an [...]
Did you know that Microsoft’s CRM services team has a blog that has a wealth of information about CRM performance and other odds and ends? Hopefully you did and you saw their post titled How to Decrease 401 Responses in CRM Web Traffic. I read through it and applied their suggestions and my IIS [...]
Holly Cow Batman it’s a Wiki
By Eric W. Cahoon On 28 April 2011 · Leave a Comment · In CRM, CRM 2011, CRM2011, Microsoft Dynamics CRM
Do you have great information about MSCRM that you want to share with the world? Then you should go to the CRM Wiki, which was just released by CRM MVPs, and add a page. You can find the Wiki at
What’s New in Microsoft Dynamics CRM 2011
By Eric W. Cahoon On 28 April 2011 · Leave a Comment · In CRM, CRM 2011, CRM2011, Microsoft Dynamics CRM 4.0
Microsoft has published a marketing guide with shiny pictures and loads of information.
Bit field events
By Eric W. Cahoon On 16 September 2010 · Leave a Comment · In Checkbox, CRM, event, MSCRM, onchange, onclick, Radio Button
Are you struggling to get the onchange event to fire on a checkbox or radio button? Are you clearing your cache and refreshing your page and seeing no results? Well just the other day one of the other members on my team was having this issue and he came to me for some help. He [...]
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